Design of complex new artefacts require the cooperation of a number
of specialists working in different domains. New trends are currently appearing:
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the addition of new computer technology to increase the efficiency of communications
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the requirement to reuse R&D results from previous projects
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the necessity to take into account results and criticisms occurring during
the entire life cycle of the designed product.
Thus, new supporting technologies, mostly centered on computer networks,
cannot be restricted any longer to their computer or software components.
Design strongly interacts at least with manufacturing, and then, CSCW must
consider such strong interactions.
In parallel the human component of CSCW should not be forgotten, and
the social and organizational aspects of the domain deserve more attention
than currently given. Thus, specialists of social sciences (e.g., cognitive
ergonomists, cognitive psychologists) must now be invited to participate
in our discussions.
The themes of CSCWD'99 include the following topics:
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Techniques, methods, and tools for improving CSCW in Design
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Social organization of the CSC process
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Integration of tools and methods within the work organization
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Interaction between design and other steps in the production cycle (e.g.
production planning, scheduling, and control)
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Interaction between the CSC approach and knowledge reuse as found in knowledge
management
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Internet and CSCW in Design
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Applications and testbeds
This year we are organizing for the first time a new track on collaboration
technologies and applications to electronic commerce. Recently, in particular
since the advancement of the Internet and the World Wide Web for business
purposes, there has been considerable interest in the modeling and execution
of collaborative business and other organizational processes. The design
and the development of new and improved collaborative organizational computing
and communication platforms and electronic commerce technologies is now
emerging as one of the most active research areas in applied computer science
and management information systems. Information technology supported organizational
collaborations occur both within organizational units (intra-organizational
collaborations) and across organizational boundaries (inter-organizational
collaborations). Electronic commerce encompasses all aspects of conducting
business that are essentially mediated by electronic computing and communication
infrastructures. This includes, for example, business activities such as
marketing, opportunity finding, sales, bidding, negotiation, production,
inventory management, procurement, supply chain networks, distribution
channels, payment, customer service and support, and so on. This track
concerns the theory, methods, systems as well as the adoption, application
and usage of collaboration technologies in business environments. Hence,
methodological issues, theoretical issues, implementation issues, case
studies, empirical studies and behavioral research are all relevant to
our discussion.
We are seeking original research papers that are theoretical, applied,
conceptual or descriptive in nature but position papers, survey papers,
and tutorials are also welcome. We consider paper submissions specifically
but not exclusively related to one of the following areas.
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Workflow management systems
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Office automation systems
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Business Process Reengineering
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Collaborative decision-making
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Group Support Systems
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Electronic Meeting Systems
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Collaborative learning infrastructures and systems
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Distributed learning networks
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Business-to-business collaborations in electronic commerce
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Auctioning and trading in electronic markets
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Electronic intermediaries and brokerage systems
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Digital money and electronic banking
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Organizational memory systems
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Digital document management
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Intelligent business agents
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Negotiation Support Systems
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Digital contracting
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Virtual Organizations
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Telework and organizational connectivity
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Collaborative virtual environments and digital landscapes
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Adoption and diffusion of collaboration technologies
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Social issues of collaboration technologies
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Interaction and relationships in cyberspace and virtual communities
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Computer-mediated communication and discourse
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Collaboration systems user experience
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Collaboration technology
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Human factors and usability
